Data Recovery

Help recovering important files from failed or damaged storage.

Hard Drives External Drives Flash Drives Deleted Files
Data Recovery

How we can help

Missing files, failed hard drives, and damaged external drives can be stressful. Computer Works can evaluate many storage devices and attempt recovery when files are deleted, drives stop mounting, or a computer can no longer access important data.

Failed drive evaluation We evaluate drives that are no longer recognized, no longer boot, or are showing signs of failure.
Deleted or missing file recovery When files are accidentally deleted or folders disappear, we can attempt recovery before the data is overwritten.
External and USB device recovery We can help with many external hard drives, flash drives, and other common storage devices.
Clear expectations Data recovery is never guaranteed, but we explain what is realistic and help you decide whether to proceed.

Common signs you need help

  • Drive is not recognized
  • Computer asks to format the drive
  • Files or folders disappeared
  • Accidental deletion or formatting
  • External drive stopped working
  • Clicking, grinding, or unusual drive noises

Our process

  1. Stop using the device to reduce the risk of overwriting data.
  2. Bring in the computer or storage device.
  3. We evaluate the condition of the drive and recovery options.
  4. We attempt recovery when appropriate.
  5. Recovered data is copied to a safe replacement device when possible.
If a drive is clicking, grinding, or making unusual noises, power it off and avoid repeated attempts to use it.